Frequently Asked Questions

Commissions

If you are interested in a commission, please contact me at retrouvezstudio@gmail.com or click on “contact” on this website.

Shipping

Please allow up to five days for your order to be processed and 14 days for your artwork to arrive. Your items will arrive protected in plastic sleeves and rigid mailers to ensure that they do not arrive bent or damaged.

Right now, I only ship to the United States and Canada.

Return Policy

I do not offer refunds or returns. However, if you receive a damaged item, please let me know and I will do what I can to make it right. You can contact me at retrouvezstudio@gmail.com.

Collage Care Recommendations

While the below information is particularly crucial for original collage pieces, these points can also apply to prints:

  • Keep art out of direct sunlight. Instead, try to hang your art in dimly lit areas or places that receive indirect light. Consider framing your art using UV-protected glass for ultimate protection against harsh light.

  • Avoid keeping art in places that are exposed to moisture, extreme temperature, humid environments, or unheated rooms.

  • Hang artwork in cool, dry places (the ideal temperature is between 60-70 degrees Fahrenheit and humidity in the range of 40 to 50 percent)

Quality Disclosure

Please note that the color of the artwork you see on your monitor may appear different when printed. Additionally, because some of the images I use come from vintage magazines and books, some images may appear grainy. This is not a print quality issue. If you have any concerns about the quality of your print, please reach out to me and I’ll do what I can to solve the issue.